ServicesBy agreeing to these Terms & Services, you (“Client”) engage Hire Emerald LLC (“Hire Emerald”) to provide sourcing, recruiting, reviewing, and presenting individuals for potential employment and/or contracting with Client. Our candidate pool is obtained through exclusive agreements with top Colombian universities, professional associations, and referral partnerships.
Talent will be provided under a fixed monthly fee structure covering the contractor’s compensation, payroll administration, and replacement guarantee.
Additionally, Emerald will provide a template of optional benefits that the Client may choose to include when engaging the contractor. Several of these benefits do not have an additional cost and are highly recommended to support talent retention and satisfaction. Emerald does not cover the cost of any optional paid benefits the Client chooses to add.
Emerald will not manage, supervise, or administer the activities, tasks, daily responsibilities, or communications of the contractor. All communications, task assignments, deliverables, coordination, and supervision will be handled directly between the Client and the contractor. Emerald’s role is strictly as a specialized sourcing intermediary, payment administrator, and replacement guarantee provider if needed.
Replacement GuaranteeHire Emerald offers a permanent replacement guarantee while the monthly service is active. If the contractor leaves Client’s service for any reason other than layoff, reduction in workforce, or Client’s breach of agreement, Emerald will repeat the sourcing and placement process at no additional recruitment cost to ensure continuity of the Client’s operations.
Initial DepositTo initiate services, a refundable deposit of $500 USD is required. If no candidate is placed, the deposit will be refunded in full. By accepting these terms, the Client consents to the platform securely storing credit card information for automatic billing of any remaining balance when payment is due.
Monthly Service Fee and Annual AdjustmentThe Client agrees to pay Hire Emerald a fixed monthly fee (detailed in the Talent Confirmation Document for each contractor).
This fee covers:
- Contractor compensation (salary);
- Payroll administration;
- Replacement guarantee management.
To allow for planned compensation adjustments and inflation alignment, a 3% increase in the monthly service fee will apply annually on the contractor’s start date anniversary.
Buyout OptionIf the Client wishes to convert the Emerald-placed contractor to direct employment after one (1) year of continuous service, the Client may exercise a buyout option by paying 25% of the contractor’s annual salary at the time of buyout. Upon payment, the contractor will transition to direct employment with the Client, and the monthly service fee for that contractor will cease.
Payment TermsThe monthly service fee will be invoiced at the start of each service month and is due upon receipt. Payment should be made via the methods specified by Hire Emerald.
ConfidentialityAll searches are carried out with the highest standards of professionalism and confidentiality. Hire Emerald respects the confidential nature of the information provided by the Client and expects the same regarding any candidate or proprietary information.
Limitation of LiabilityHire Emerald shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the services provided, even if advised of the possibility of such damages. Hire Emerald’s total liability under this agreement shall not exceed the amount of fees paid by the Client for the services.
Force MajeureHire Emerald shall not be liable for any failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, government orders, or other force majeure events.
TerminationEither party may terminate this agreement with thirty (30) days’ written notice. In the event of termination, the Client shall be responsible for all fees incurred up to the termination date.
Governing LawThese Terms & Services shall be governed by and construed in accordance with the laws of the State of Texas, with legal proceedings conducted in the courts located in Texas.
